Home
/
FAQs
/
VA for Data Entry
/
What security features are important when trusting a virtual assistant with entering sensitive data?
Frequently Asked Questions
VA for Data Entry
What security features are important when trusting a virtual assistant with entering sensitive data?
As per general industry understanding, VPs or senior managers of D2C companies can look for:
a) Role-based access controls
b) Multi-factor authentication
c) Encrypted data transmission
d) Secure cloud environments
e) Activity logging, and
f) Regular access reviews
In addition, providers should maintain confidentiality agreements and share disaster recovery procedures. Moreover, “system permissions” should also follow the principle of minimum access so virtual assistants only view information required for their assigned responsibilities.