Ad campaign management

Campaign creation, trafficking and quality assurance across proprietary or social marketing platforms.

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Customer experience enhancement

Multichannel customer engagement at all stages of the customer lifecycle across voice, chat, email, via a lean offshore model.

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Customer experience enhancement

Multichannel customer engagement at all stages of the customer lifecycle across voice, chat, email, via a lean offshore model.

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Lead acquisition & qualification

Highly researched sales or recruiting lead databases to drive targeted sales & marketing campaigns. High ROI on acquired leads driven by our offshore model.

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Data quality assurance

Content verification, moderation, and correction services using best-in-class processes. Quality assurance-as-a-service to help ensure industry-leading quality standards.

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Data quality assurance

Content verification, moderation, and correction services using best-in-class processes. Quality assurance-as-a-service to help ensure industry-leading quality standards.

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Training-as-a-service

Customized training processes, feedback mechanism, tools & content to train, deploy and upskill internal or partner teams at scale.

 

End-to-end ad operations support for
30+ offices across the US

 

Deployed tools to automate QA audits for a
300+ team

 

Omni-channel customer engagement for
a large e-commerce company in UK

 

Improved data accuracy on Salesforce platform for
faster sales targeting and conversion

 

Optimized sales process for
better lead targeting and conversion