Tactical Editorial for DTC Founders
Latest Edition
Beyond the Buy Button: How DTC Brands Are Redefining Post‑Purchase CX in 2025
Discover how DTC brands are transforming costly returns into loyalty-building opportunities, with insights from industry leaders and real-world examples.
Afterwords Library
D2C Brands Tapping Offshore Talent for Scale and CX Excellence
Discover how D2C brands like True Classic, Quip, and Legacybox are cutting costs and boosting customer experience by building dedicated offshore teams. Scale smartly, reduce CAC pressure, and thrive in 2025’s competitive market.
Are You Too Small to Offshore? – A Practical Guide to Building Leverage Without Overhead
Practical strategies for leveraging global talent to streamline operations and maximize your impact.
CX for LTV, Not Just CSAT
Great customer experience drives loyalty and revenue, not just satisfaction scores. See how smart CX fuels repeat business and long-term growth.
Loyalty Is Not a Points Game – What High-Retention D2C Brands Are Doing Right
Practical strategies for leveraging global talent to streamline operations and maximize your impact.
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