About the Author
Ayushi Gupta's Picks

Essential Call Center Metrics Every Manager Should Monitor
By analysing call centre metrics, you can understand how your...
11 min read
May 3, 2025

Top Strategies to Elevate Your Team’s Customer Service Competencies
Customer service competency is the ability to regularly deliver service...
11 min read
May 2, 2025

Improve Your CSAT Scores Today – Proven Tips to Enhance Customer Satisfaction!
The Customer Satisfaction Score (CSAT) is a number that shows...
11 min read
May 2, 2025