It is seen that the gaming industry has witnessed a surge, with a spike to new heights of popularity. From the charm of playing casual mobile […]
Author: Ayushi
7 mins read
Best Practices for Enhancing Customer Experience in the Gaming Industry
by
Ayushi
Customer Experience
11 mins read
What Is VoC Analytics and How It Helps Improve Customer Experience
What is VoC Analytics? VoC stands for Voice of the Customer, and VoC analytics is all about listening better, and acting smarter. It’s the process of […]
by
Ayushi
Customer Experience
11 mins read
What is Business Process Outsourcing and How It Benefits Companies
Key Takeaways By outsourcing non-core functions like payroll, customer service, and data entry, companies reduce overhead costs while maintaining high-quality service. Instead of building new teams […]
by
Ayushi
BPO
9 mins read
IT Project Outsourcing: Key Benefits and How to Ensure Success
Key Takeaways IT project outsourcing helps companies access top tech talent, cut costs, and deliver faster, without stretching internal teams. Whether you’re building an app, migrating […]
by
Ayushi
IT Support
10 mins read
Understanding Cost Savings from Back Office Outsourcing Solutions
Key Takeaways Back office outsourcing helps businesses cut costs, save time, and stay focused on what they do best. From payroll and data entry to compliance […]
by
Ayushi
Customer Experience
11 mins read
Leveraging Social Media for Customer Service: Effective Strategies
In social media customer service, you address customer inquiries, feedback, and complaints through social media channels. By doing so, you can enhance customer satisfaction and loyalty […]
by
Ayushi
Customer Experience
10 mins read
Essential BPO Skills for Success in the Dynamic BPO Industry
Business Processing Outsourcing Skills, or BPO skills, encompass a wide range of skills that are instrumental to achieving success in the BPO industry. But why do […]
by
Ayushi
Customer Experience
10 mins read
Customer-Centric Approaches in Gaming Studios: Enhancing Player Satisfaction
The gaming business is a booming industry with billions of gamers finding their daily dose of entertainment in its products. Adopting a customer centric approach, gaming […]
by
Ayushi
Customer Experience
10 mins read
Outsourcing Cybersecurity: Balancing Risks and Benefits
Cybersecurity is one of the issues that businesses have to deal with at all times. Outsourcing cybersecurity responsibilities to a third-party stakeholder is important because you […]
by
Ayushi
Customer Experience
11 mins read
Elevate Customer Service with Machine Learning: Techniques and Tools
To elevate customer service, most businesses are using AI and ML in 2025. Using them, you can predict customer needs, minimise resolution times, and automate routine […]
by
Ayushi
B2B Customer Service