Learning and Development (L&D) refers to training programs that improve employees’ skills, knowledge, and capabilities. It covers both job-specific training and long-term career development initiatives. L&D […]
Author: Pratik Nasre
9 mins read
Boost Employee Growth – Learn Why L&D is Key to Business Success!
by
Pratik Nasre
learning and development in HRM
9 mins read
Measure Success with the Right KPIs – Improve Customer Experience Now!
Customer Experience Key Performance Indicators (CX KPIs) are measurable metrics. Using them, you can learn how your customers perceive and interact with your brand across various […]
by
Pratik Nasre
Customer Experience
10 mins read
Enhancing Healthcare Through Improved Customer Experience
Customer experience in healthcare refers to the complete journey a patient has with a healthcare provider. It covers all interactions before, during, and aftercare. Some key […]
by
Pratik Nasre
Customer Experience
11 mins read
Exploring ‘Phygital’ Experiences: Bridging Physical and Digital CX
Phygital experiences combine physical and digital interactions. They create a connected customer journey by linking in-person services with digital tools like apps, websites, or devices. The […]
by
Pratik Nasre
B2B Customer Service
Customer Support
11 mins read
Best Practices for Outsourcing in E-commerce Business
With the growing digital marketplace, the e-commerce industry has gained enormous popularity and success. In this competitive space, it is very important to stay ahead of […]
by
Pratik Nasre
Customer Experience
Uncategorized
11 mins read
Best Practices for Outsourcing in E-commerce Business
With the growing digital marketplace, the e-commerce industry has gained enormous popularity and success. In this competitive space, it is very important to stay ahead of […]
by
Pratik Nasre
Media Operations
10 mins read
Comparing Automated vs. Manual Data Labeling: Pros and Cons
Automated labeling is the process of using machine learning algorithms to tag or classify data without human involvement. It learns from a small set of labeled […]
by
Pratik Nasre
Customer Experience
10 mins read
Why Multilingual Support is Essential for Customer Success
In this competitive market space, building and thriving a business can be successful only when you create a successful customer support and customer interaction. So, how […]
by
Pratik Nasre
Customer Support
10 mins read
Boost Engagement Across Channels – Master Omnichannel Strategies Today!
In this fast-paced and competitive world, staying connected with customers is always important. It is also very important for business growth. You cannot rely on a […]
by
Pratik Nasre
Customer Experience
9 mins read
5 Types of Human Data Labeling for AI Efficiency
AI data labeling is the process of tagging raw data (such as text, images, or audio) with accurate labels. It allows AI models to recognise patterns […]
by
Pratik Nasre
Uncategorized