In hotel management outsourcing, you tie up with external service providers to handle non-core functions such as housekeeping, customer support, IT, and marketing. This approach reduces […]
Blogs
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Trending Articles
10 mins read
Hotel Management Outsourcing: Advantages and Considerations
by
Kushal MB
Uncategorized
11 mins read
How IoMT is Revolutionizing Healthcare: Benefits and Challenges
The best thing about modern healthcare is its ability to seamlessly integrate modern technology into its operations. For instance, the Internet of Medical Things (IoMT), which […]
by
Ayushi Gupta
Uncategorized
9 mins read
Maximising Your Knowledge Base: Essential Tips and Best Practices
A good knowledge base software integrated with your business website is important for your daily workflow to run smoothly. The major reason for this is that […]
by
Kushal MB
Uncategorized
10 mins read
Understanding 13th Month Pay: Global Practices and Benefits
13th salary is an additional payment made to employees. Usually, it is equal to one month’s basic salary. This extra pay is either mandated by law […]
by
Ashish Arpit
Uncategorized
10 mins read
The On-Demand Economy: Trends and Future Outlook
The demand economy refers to a business model where products or services are delivered based on real-time customer requests (usually through digital platforms). This model relies […]
by
Kushal MB
Uncategorized
10 mins read
Leveraging AI to Enhance Citizen Services in Government Agencies
Nowadays, AI is being used in citizen services to make them faster, easier, and more accurate for people. It helps with tasks like form processing, public […]
by
Ayushi Gupta
Uncategorized
10 mins read
10 Proven Team Building Strategies to Boost Employee Engagement and Performance
Team-building strategies are special programs designed to build trust, boost morale, and enhance productivity in the workplace. Some proven techniques are the Elevated Raceway, Anything it […]
by
Ashish Arpit
Uncategorized
11 mins read
Help Desk vs Service Desk: Which One is Right for Your Business?
A help desk is a reactive IT support system. It focuses on resolving technical issues and assisting end-users with troubleshooting requests. In comparison, a service desk […]
by
Kushal MB
Uncategorized
11 mins read
How to Provide Exceptional Customer Support on Social Media Platforms?
Social media platforms can be used as powerful customer experience (CX) channels. They allow businesses to interact with customers in real-time. Using them, your support team […]
by
Ayushi Gupta
Uncategorized
12 mins read
How to Calm an Upset Customer Effectively?
An angry customer usually complains about your product or service. Sometimes, they become abusive and vent their frustration. To deescalate such situations, your customer support agents […]
by
Ashish Arpit
Customer Experience
Uncategorized
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