Outsourcing non-core business functions is a common practice among companies looking to scale. The principal reason for this is that they want to focus exclusively on crucial business operations rather than spend time and resources on ones that could be expertly handled by third-party entities. Furthermore, by outsourcing these processes, these companies save significant financial resources, enabling them to reinvest money in more pressing departments. Thus, these companies make optimal use of available resources and systematize their growth over a projected period.
Not sure about trusting a third-party agency with your business processes? Well, most brands aiming for growth have already opted for this solution, and there is a good reason for that:
- When non-core tasks are automated, businesses typically see a 25-30% in employee productivity, with 60% organizations breaking even with their investments in 12 months
- 80% managers have used automation to speed up work processes, with 74% employees willing to upskill themselves to suit the job
Therefore, it is quite clear that outsourcing solutions for business growth helps with productivity and drives company growth. In 2025, your business needs an outsourcing partner so that you may identify and focus on key business processes.
In this article, we will try to identify the non-core business functions and what role they play in the daily working of a business when outsourced. Thereafter, we shall focus on why most companies looking to upscale are outsourcing these functions.
What are Non-Core Business Functions?
Non-core business functions can be loosely defined as those that are not directly related to the company’s direct business operations. Nevertheless, these are important functions without which businesses cannot function, and below are some examples of such departments:
- Human resources
- Finance and accounting
- Cybersecurity
- Administrative tasks
- Logistics
- IT support
- Customer support
Some of these non-core functions are so important that they have businesses dealing in them. In 2025, it is important to understand how outsourcing helps businesses scale, and you must choose the outsourcing company with care when you are ready for scaling.
What Role Do These Non-core Functions Play When Outsourced?
Let us now see how outsourcing a few non-core functions can be beneficial to businesses when they are looking to scale and are experiencing a transition period:
- Human Resources (HR): Talent acquisition is not an easy task, especially with businesses requiring highly skilled experts; the HR department is often outsourced. For businesses looking to upscale, the advantage is twofold: first, they do not have to invest in an in-house HR team, and second, they will have access to specialized HR teams to hire their employees. Furthermore, outsourced HR departments perform a variety of tasks, from processing payroll to carrying out administrative functions, acting as a utility resource.
- Customer Experience (CX): Customer experience services are often outsourced by companies because brand management is not an easy task to conduct in-house. From social media interactions to customer relationship management, the CX team is responsible for upholding the brand value to the customers. This department is one of the most popularly outsourced departments, with 60% companies outsourcing at least some customer service function.
- Logistics: One of the most important non-core business functions, logistics is most popularly outsourced by e-commerce businesses to ship items faster, thereby enhancing customer satisfaction. Businesses get key benefits like global outreach and technical assistance from outsourcing companies, helping them distribute products on a large scale without much fuss.
- Administrative Tasks: The administrative outsourcing market is projected to grow at a rate of 3.85% per year from 2025-2030. They have rightly identified that administrative tasks can become too cumbersome, repetitive, and much of a process-delaying activity in the daily workflow. Thus, it is quite clear that slowly but steadily, companies are switching to outsourcing and automation for this non-core function.
- Finance and Accounting: The last thing that a business wants is to face financial compliance-related and data security issues, or both at once. The best outsourcing agencies provide you with end-to-end finance and accounting assistance so that you are audit-ready.
Therefore, your business must seriously consider outsourcing non-core business functions so that it can reach operational stability and pave the way for scaling.
What are the Main Reasons for Non-core Function Outsourcing?
Businesses have their unique reasons for which they prefer to outsource their non-core functions rather than carry them out in-house. These are some of the common reasons why outsourcing is a popular strategy among scaling companies:
Cost Reduction and Scalability
Carrying out the non core business functions internally requires a competent talent pool that needs to be compensated heavily. Furthermore, the company must also take care of additional operational costs related to the functioning of these departments. Data reveals that businesses can potentially save 40% of their costs in IT and Customer support services, while the savings reach up to 50% when they outsource administrative tasks. Therefore, with companies looking to upscale, outsourcing is a brilliant tool to test the waters before ramping up proceedings.
Focus on Core Functions
Once the non-core functions are off their shoulders, businesses can focus better on core business functions like market research and sales strategies. Thus, they stand a chance to gain a crucial tactical advantage over their competitors in the marketplace. Although the performance of the non-core functions still requires monitoring, it is still a considerable advantage for businesses to invest in.
Access to Specialized Workforce
About 74% of companies outsource their non core business functions like legal compliance, AI, or cybersecurity for access to a better workforce that can deal with these domains. This strategy, apart from bypassing the cost factor, also does away with the concern regarding the availability of a ready talent pool. In 2025, your business outcomes depend a great deal on whether or not you can manage these non-core functions systematically.
Risk Management
The global risk management outsourcing market is set to grow at a rate of 14.6% between 2025 and 2033. Experts opine that such significant growth is caused by several factors, including
- An unprecedented increase in cloud-based systems is giving rise to instances of data breaches
- Vulnerabilities in the operating software are also an issue that businesses are keen on dealing with to safeguard their credibility and integrity
Therefore, as a scaling company, you must sign a strategic Service Level Agreement (SLA) with your outsourcing partner to set clear expectations.
Outsourcing Non core Business Functions Too Troublesome to Handle? Trust Atidiv as a One-stop Solution to All Your Outsourcing Needs!
Handling non-core business functions is not easy, especially if you are understaffed at the management level. In that case, it becomes difficult to evaluate your work processes, find the flaws, and enforce a solution all by yourself. It is at this point that you need a brand like Atidiv to step in and put an end to your woes.
When you outsource with Atidiv, these are the key functions and advantages that you can expect to have access to:
- Save 50% of the data engineering costs that you would incur with an in-house team
- 80% of the time, you will not have to depend on manual reporting, thus increasing efficiency and transparency
- Achieve 99.5% accuracy in project delivery, enabling you to maintain a good image with clients
- Scaling up required processes when necessary, thus empowering you to ramp up your operations without stressing about the available workforce
- Use of ETL/ELT pipelines for better data processing, ensuring compliance at all levels, and control over structured data
Therefore, Atidiv has the full potential to be your outsourcing partner for non-core business functions as you scale smartly in 2025. Read this article to understand how the size of a business correlates with the offshoring of talent.
FAQs
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Should I outsource customer experience as a small business operating in 2025?
Yes, especially if you are a small business. There cannot be a better strategy to bring down overhead costs than to collaborate with a reliable outsourcing brand like Atidiv. As a small business, the budget always remains a constraint, which makes outsourcing a perfect idea because it allows you to use resources without the full commitment of investment.
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Can outsourcing non-core functions promote business growth?
Yes, outsourcing non-core business functions can directly and indirectly contribute to business growth. The indirect part depends on whether you make the right use of the actionable data that they provide you. As for direct contribution, media operations handling is something outsourcing takes care of, which can potentially convert to sales figures.
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Why should I opt for a specialized workforce offered by outsourcing brands?
Why not! If you get access to a specialized workforce that can work in tandem with advanced technology, it could be a game-changer for your business. Moreover, you could save a lot of financial resources in the process because you are not paying for
- HR costs
- Monthly compensation of such employees
- Cost of resources/associated costs
- Maintaining additional teams for quality analysis
Therefore, it is quite a win-win situation for your business in 2025!